FAULT OVERVIEWUnderstand the symptom before replacing parts
A step-by-step troubleshooting guide that checks power, wiring, settings, and the affected component before parts are replaced.
English tutorial overview Complete English infographic with the six diagnostic or repair steps shown below.TOOLSPrepare before testing
- Digital multimeter
- Suitable inspection tool
- Tweezers
- Suitable inspection tool
!Safety noteUse the product label and wiring diagram as the final authority.
COMMON CAUSESCheck these areas first
- Power or voltage mismatch
- Loose, reversed, or damaged connection
- Controller, driver, or component failure
- Incorrect setting or incompatible device
STEP BY STEPDiagnostic procedure
Follow the sequence and change only one condition at a time.
01
Disconnect mains power and verify it is off
Do not remove the fixture or touch internal wiring until the circuit is isolated.
Step 01: Disconnect mains power and verify it is off — Cropped directly from this tutorial’s English main infographic.What to observeRecord the reading or behavior before changing the next variable.
02
Inspect terminals, switch connections, and visible damage
Look for loose wires, discoloration, swelling, odor, or heat marks.
Step 02: Inspect terminals, switch connections, and visible damage — Cropped directly from this tutorial’s English main infographic.What to observeRecord the reading or behavior before changing the next variable.
03
Compare cold-start and warm behavior
Note whether the fixture flickers immediately, after heating, or only at low dimmer settings.
Step 03: Compare cold-start and warm behavior — Cropped directly from this tutorial’s English main infographic.What to observeRecord the reading or behavior before changing the next variable.
04
Use a compatible known-good driver for comparison
Qualified personnel can use substitution testing instead of probing exposed mains circuitry.
Step 04: Use a compatible known-good driver for comparison — Cropped directly from this tutorial’s English main infographic.What to observeRecord the reading or behavior before changing the next variable.
05
Inspect the LED board and individual LEDs
Look for darkened LEDs, cracked solder joints, or an open series string.
Step 05: Inspect the LED board and individual LEDs — Cropped directly from this tutorial’s English main infographic.What to observeRecord the reading or behavior before changing the next variable.
06
Replace the failed module and run a heat test
Confirm stable brightness, no flicker, and acceptable temperature after repair.
Step 06: Replace the failed module and run a heat test — Cropped directly from this tutorial’s English main infographic.What to observeRecord the reading or behavior before changing the next variable.
Expected result
The fault is isolated to a power source, connection, setting, controller, driver, or light section.
If the fault remains
Stop if there is overheating, odor, damaged insulation, repeated fuse failure, or exposed mains voltage.